OFFICE POLICIES

Office Policies

Insurance Policies

Please confirm with your insurance company if they consider us a participating doctor.

Please bring your insurance card, a legal form of identification and an accepted method of payment to every visit.

You will need to present your card at every visit because our contracts with insurance companies require us to validate your coverage each time we see you.

WE MUST HAVE A COPY OF YOUR CURRENT INSURANCE CARD ON FILE IN ORDER TO SUBMIT CLAIMS. If we are not given a valid insurance card you will be considered 'Self-Pay" and will be billed as such.
CURRENT INSURANCES AND NETWORKS WE ARE PARTICIPATING WITH:
  • Medicare
  • Blue Cross Blue Shield
  • Freedom Health (Specialist)
  • Care Plus Health Plans
  • Optimum Healthcare
  • Sunshine State Health
  • Tricare (Traditional)
  • Cigna
  • Aetna
  • Humana
  • Wellcare
  • Healthcare Networks of America
  • Staywell
  • Universal Healthcare
  • Beech Street
  • CCN
  • First Health
  • Health Choice
  • Multiplan
  • PHCS
  • United Healthcare

No Show Policy

Please review the COMPLETE policy in our office.

The relationship between a doctor and a patient is a two-way street. There are rights and responsibilities on both sides. When you make an appointment to see Dr. Narain, that time is set aside just for you. If you make an appointment while in the office, we will provide you with an appointment card. If you are web enabled, i.e. we have your email address, there will be an email reminder sent to your email prior to your scheduled appointment. We attempt to confirm appointments a day in advance but ultimately you are responsible to mark your calendar to assure you are available to keep the appointment.

If you do not keep your appointment or fail to inform us at least 24 hours before your scheduled appointment a no show fee will be assessed. You, the patient, are then responsible for payment of this fee.

At the sleep lab, please make sure your pick up and drop off rides are on time. Our technicians need to leave promptly in order to sleep. Any delays may be subject to additional charges.

Financial Policy

We are committed to providing you with the best possible care and we will gladly discuss our professional fees with you at any time. Your clear understanding of our Financial Policy is important to our professional relationship. Please ask if you have any questions about our fees, Financial Policy, or your responsibility in regards to your services.
YOUR PORTION OF THE BILL IS DUE AT TIME OF SERVICE.

Including: Co-Pays, Deductibles, Non-Covered Services, Non-Par visits, No Show fees or Payment in Full if you are a self pay.
WE ACCEPT CASH, CHECKS, VISA, DISCOVER, MASTERCARD AND AMERICAN EXPRESS.

If you have insurance, we will assist you in receiving your benefits. Any insurance claim will only be submitted if we are furnished FULL insurance company information as needed. Please be aware insurances mandate a time frame for filing insurance claims.
If we do not receive up to date insurance information within 30 days of the date of service no claim will be filed and you will be responsible for the full payment.
Please verify with your employer or insurance company if we are participating with your specific plan BEFORE scheduling appointments.

We will not become involved in disputes between you and your insurance company regarding deductibles, co-payments, covered charges, secondary insurance, "usual and customary" charges, etc., other than to supply factual information as necessary. You will need to resolve these with your insurance. In addition, we will not become involved in family disputes, such as divorce.
YOU ARE RESPONSIBLE FOR THE TIMELY PAYMENT OF YOUR ACCOUNT.

YOUR INSUARNCE IS A CONTRACT BETWEEN YOU AND YOUR INSURANCE COMPANY ONLY.

Please be advised that you are initiating services to be rendered and ultimately you are financially responsible for all charges incurred whether paid by your insurance or not.
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